111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.

NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.In case of a life-threatening emergency, please dial 999.

There are appointments available between 6:30pm and 8pm, Monday to Friday and between 9am and 5pm on Saturdays. These appointments are referred to as enhanced access appointments and are available across various locations in Knowsley. If we have no appointments available but your clinician would like you to be seen face-to-face, you may be offered an Enhanced Access appointment elsewhere in the Borough to ensure you can be seen.

Walk in Centres

NHS Walk-in Centres are available if you feel unwell or suffer from a minor injury when you’re away from home or your GP Surgery is closed. Walk-in centres are open seven days a week usually from 8am to 8pm. You can attend any walk-in centre and you don’t need an appointment – you can just turn up.

Walk-in centres can offer treatment for minor illnesses and injuries including: Minor infections and rashes / Stomach upsets / Minor cuts and bruises / Strains and sprains / Coughs, colds and flu-like symptoms. Walk-in centres also provide emergency contraception.

You’ll be asked about your medical problem when you arrive at a Walk-in Centre. Patients are treated based on the urgency of their need, so please be aware that during busy times that you may need to wait.

To find your nearest Walk-in Centre visit nhs.uk.

Walk-in Centres should be your first point of call before attending the A&E department, unless your condition is of a more serious nature, or outside of our opening hours.

See opening times and information for Knowsley and Sefton Walk-in Centres.

Accident and Emergency departments

Please only use A&E for accidents and emergencies that cannot be managed with the above options.

Whiston Hospital (A&E)
Warrington Road, Prescot, L35 5DR
Tel: 0151 426 1600

University Hospital Aintree (A&E)
Lower Lane, Fazakerley, Liverpool L9 7AL
Tel: 0151 525 5980

Alder Hey Children’s Hospital (A&E – children only)
Eaton Road, West Derby, Liverpool L12 2AP
Tel: 0151 228 4811

Emergency Ambulance services can also be contacted at any time by dialling 999.